NOW Health Group

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ESSENTIAL DUTIES AND RESPONSIBILITIES 
include the following. Other duties may be assigned.
Warehouse Duties:
Drives forklift to prepare customer orders.
Receives product from vendors, wraps and bands pallets.
Performs general housekeeping duties, etc. 
Helps load and unload trailers as needed.
Driving Duties:
Performs all required safety checks (i.e. pre/post trip) including inspections of tractor/truck and trailer according to Department of Transportation (DOT) regulations; inspects tractor/truck and trailer to insure they meet company safety standards and takes appropriate action as needed. Immediately reports all safety issues and/or repairs required.
Follows all DOT regulations and company safe driving guidelines and policies. Immediately reports any and all safety hazards.
Inspects trailer for properly loaded and secured freight. Performs count check of items and checks BOL (Bill of Lading) or customer invoices of products that have been loaded. Checks and accurately and legibly completes all required paperwork associated with freight.
Drives to and delivers loads according to predetermined route delivery schedule. Performs damage control checks on items, scanning and contacting supervisor about damage according to company policy.
Ensures that tractor, trailer and freight are appropriately locked and/or secured at all times. Drives semi-trailer truck, straight truck or cargo van to deliver NOW Foods and other health/natural food products, and company correspondence to Fruitful Yield retail stores and customers' places of business.
Accurately maintains driver log and ensures it is completed in a timely manner.
Collects payment from customers for COD, makes change when needed, and records transactions on customer receipt.
Records delivery information. Issues or obtains customer signature on receipt for pickup or delivery. Loads customer returns on to trailer and secures trailer doors.
Listens to and resolves service complaints in a professional and timely manner.
Unloads truck and takes product into store or customer business.
Loads and unloads damaged goods or customer returns and bring to a warehouse to complete necessary paperwork. Unloads all equipment, materials and removes trash from trailers as required.
Loads truck.
Picks up raw materials and supplies from vendors and transports to main warehouse or distribution center.
Performs general housekeeping duties in tractor, loading dock area and keeps trailers clear and clean as required.
Complies with safety and GMP requirements. 
SAFETY RESPONSIBILITY STATEMENT
Supports a culture of safe production and exhibits safe work practices. Actively participates in the safety program by engaging in safety activities. Effectively provides and accepts constructive peer-to-peer feedback on safety performance. Adheres to policies, procedures, SOP's, safe work practices, and safety policies and procedures. 
Reports ALL workplace incidents to supervisor immediately. 
 Communicates concerns to supervisor, reports hazards, and provides input on prevention. Properly uses, wears, and stores Personal Protective Equipment when required. Participates on safety teams and/or completes safety-related activities as part of regular job responsibilities. 
QUALIFICATIONS 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
 
Two to three years of documented tractor-trailer experience in the last five years required.
PERFORMANCE ABILITY
Drives a tractor trailer or straight truck on local routes in the Chicagoland area to pick-up, deliver and at times unload various food grade products safely in accordance with all company policies and Department of Transportation (DOT) regulations. CDL Class A license with Air Brake Endorsement required. Communicates and interacts with customers, vendors and co-workers professionally. Ability to work in a constant state of alertness and in a safe manner is required, including accepting responsibility for their own safety, as well as the safety of others. Follows all federal and/or state laws, regulations, and/or agency rules, standards and guidelines. Demonstrated ability to consistently meet quality, safety and efficiency goals. Excellent problem-solving skills. Strong interpersonal, verbal and written communication skills to effectively relate to team members and customers. Excellent attention to detail skills; and demonstrated high quality of work. Strong time management skills; ability to prioritize and calmly handle multiple tasks simultaneously to meet deadlines in a fast-paced environment; demonstrate a strong sense of urgency; and flexibility to change tasks frequently as business needs require. Leads by example and models NOW's core values and tenets. 
LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to communicate effectively with customers and coworkers.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.
REASONING ABILITY
Excellent problem-solving skills.
CERTIFICATES, LICENSES, REGISTRATIONS
Valid CDL Class A license with Air Brake Endorsement required. 
Previous driving experience with good safety and driving record; knowledge of Chicago and suburban streets and locations; and ability to read, interpret and follow highway traffic signs, signals and GPS required.
Three (3) years DMV/MVR record with no moving violations or accidents.
Ability to operate and earn certifications in various PIT (Powered Industrial Trucks), such as Dock Stocker, Sit down and Reach trucks.
Basic computer skills required; ability to navigate and to use GPS, electronic log devices (ELDs or elogs) to record driver and vehicle activity such as hours of service (HOS) and records of duty status (RODS).
Ability to work a flexible schedule, including extended hours, off shifts and/or weekends to support the business. 
PHYSICAL DEMANDS 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to see, talk and hear; stand, walk, and/or sit; ascend and descend stairs; stoop, kneel, crouch to reach with hands and arms; to use hands to handle or grasp controls; use feet to depress foot controls; and use a computer. The employee is occasionally required to access product on floor or low shelves; and to operate a hand truck or forklift with a 24 inch step. Employee is frequently required to lift, twist, turn, and may climb. The employee is frequently required to sit and climb into semi-truck or balance. While driving specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
Employee must be able to legally operate a motor vehicle and safely and frequently enter/exit the vehicle as well as the rear cargo area. Comfortable driving and working in inclement weather conditions with frequent stops (10+ per shift) required.
The employee must regularly lift, move (in some cases drag items), slide, raise and/or place:
Pallets weighing up to 55 lbs. from floor onto one side, move up to 10 feet and return to original position.
Up to 34 lb. box from shoulder level to 75 inches and then perform transfer of 15 lb. stacking from 6 inches to 60 inches.
Up to 75 lbs. from 5 inches off the ground up to 46 inches high and return to original position.
Hold and squeeze to 50 lbs. and then pull one end onto a 32-36 inch table and wrap around a box and then unwrap.
WORK ENVIRONMENT 
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee must tolerate working in different weather conditions and able to adapt to rapid environmental changes. Seated for extended periods of time driving established routes daily making frequent stops and load and unload trucks as needed. Requires customer or site interaction and constant communication with dispatcher.
The employee is required to travel between different locations.
The noise level in the work environment is usually moderate.
2025 BENEFITS AT A GLANCE
 Equal Opportunity Employer
 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. 
For further information, please review the Know Your Rights notice from the Department of Labor.

<html><body>ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Warehouse Duties: <ul><li>Drives forklift to prepare customer orders.</li><li>Receives product from vendors, wraps and bands pallets.</li><li>Performs general housekeeping duties, etc. </li><li>Helps load and unload trailers as needed.</li></ul> Driving Duties: <ul><li>Performs all required safety checks (i.e. pre/post trip) including inspections of tractor/truck and trailer according to Department of Transportation (DOT) regulations; inspects tractor/truck and trailer to insure they meet company safety standards and takes appropriate action as needed. Immediately reports all safety issues and/or repairs required.</li></ul> <ul><li>Follows all DOT regulations and company safe driving guidelines and policies. Immediately reports any and all safety hazards.</li><li>Inspects trailer for properly loaded and secured freight. Performs count check of items and checks BOL (Bill of Lading) or customer invoices of products that have been loaded. Checks and accurately and legibly completes all required paperwork associated with freight.</li><li>Drives to and delivers loads according to predetermined route delivery schedule. Performs damage control checks on items, scanning and contacting supervisor about damage according to company policy.</li></ul> <ul><li>Ensures that tractor, trailer and freight are appropriately locked and/or secured at all times. Drives semi-trailer truck, straight truck or cargo van to deliver NOW Foods and other health/natural food products, and company correspondence to Fruitful Yield retail stores and customers' places of business.</li></ul> <ul><li>Accurately maintains driver log and ensures it is completed in a timely manner.</li><li>Collects payment from customers for COD, makes change when needed, and records transactions on customer receipt.</li></ul> <ul><li>Records delivery information. Issues or obtains customer signature on receipt for pickup or delivery. Loads customer returns on to trailer and secures trailer doors.</li><li>Listens to and resolves service complaints in a professional and timely manner.</li><li>Unloads truck and takes product into store or customer business.</li><li>Loads and unloads damaged goods or customer returns and bring to a warehouse to complete necessary paperwork. Unloads all equipment, materials and removes trash from trailers as required.</li><li>Loads truck.</li><li>Picks up raw materials and supplies from vendors and transports to main warehouse or distribution center.</li></ul> <ul><li>Performs general housekeeping duties in tractor, loading dock area and keeps trailers clear and clean as required.</li></ul> <ul><li>Complies with safety and GMP requirements. </li></ul> SAFETY RESPONSIBILITY STATEMENT Supports a culture of safe production and exhibits safe work practices. Actively participates in the safety program by engaging in safety activities. Effectively provides and accepts constructive peer-to-peer feedback on safety performance. Adheres to policies, procedures, SOP's, safe work practices, and safety policies and procedures. Reports ALL workplace incidents to supervisor immediately. Communicates concerns to supervisor, reports hazards, and provides input on prevention. Properly uses, wears, and stores Personal Protective Equipment when required. Participates on safety teams and/or completes safety-related activities as part of regular job responsibilities. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE <ul><li>Two to three years of documented tractor-trailer experience in the last five years required.</li></ul> PERFORMANCE ABILITY Drives a tractor trailer or straight truck on local routes in the Chicagoland area to pick-up, deliver and at times unload various food grade products safely in accordance with all company policies and Department of Transportation (DOT) regulations. CDL Class A license with Air Brake Endorsement required. Communicates and interacts with customers, vendors and co-workers professionally. Ability to work in a constant state of alertness and in a safe manner is required, including accepting responsibility for their own safety, as well as the safety of others. Follows all federal and/or state laws, regulations, and/or agency rules, standards and guidelines. Demonstrated ability to consistently meet quality, safety and efficiency goals. Excellent problem-solving skills. Strong interpersonal, verbal and written communication skills to effectively relate to team members and customers. Excellent attention to detail skills; and demonstrated high quality of work. Strong time management skills; ability to prioritize and calmly handle multiple tasks simultaneously to meet deadlines in a fast-paced environment; demonstrate a strong sense of urgency; and flexibility to change tasks frequently as business needs require. Leads by example and models NOW's core values and tenets. LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to communicate effectively with customers and coworkers. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent. REASONING ABILITY Excellent problem-solving skills. CERTIFICATES, LICENSES, REGISTRATIONS <ul><li>Valid CDL Class A license with Air Brake Endorsement required. </li><li>Previous driving experience with good safety and driving record; knowledge of Chicago and suburban streets and locations; and ability to read, interpret and follow highway traffic signs, signals and GPS required.</li><li>Three (3) years DMV/MVR record with no moving violations or accidents.</li></ul> <ul><li>Ability to operate and earn certifications in various PIT (Powered Industrial Trucks), such as Dock Stocker, Sit down and Reach trucks.</li><li>Basic computer skills required; ability to navigate and to use GPS, electronic log devices (ELDs or elogs) to record driver and vehicle activity such as hours of service (HOS) and records of duty status (RODS).</li></ul> <ul><li>Ability to work a flexible schedule, including extended hours, off shifts and/or weekends to support the business. </li></ul> PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to see, talk and hear; stand, walk, and/or sit; ascend and descend stairs; stoop, kneel, crouch to reach with hands and arms; to use hands to handle or grasp controls; use feet to depress foot controls; and use a computer. The employee is occasionally required to access product on floor or low shelves; and to operate a hand truck or forklift with a 24 inch step. Employee is frequently required to lift, twist, turn, and may climb. The employee is frequently required to sit and climb into semi-truck or balance. While driving specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. Employee must be able to legally operate a motor vehicle and safely and frequently enter/exit the vehicle as well as the rear cargo area. Comfortable driving and working in inclement weather conditions with frequent stops (10+ per shift) required. The employee must regularly lift, move (in some cases drag items), slide, raise and/or place: <ul><li>Pallets weighing up to 55 lbs. from floor onto one side, move up to 10 feet and return to original position.</li><li>Up to 34 lb. box from shoulder level to 75 inches and then perform transfer of 15 lb. stacking from 6 inches to 60 inches.</li><li>Up to 75 lbs. from 5 inches off the ground up to 46 inches high and return to original position.</li><li>Hold and squeeze to 50 lbs. and then pull one end onto a 32-36 inch table and wrap around a box and then unwrap.</li></ul> WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must tolerate working in different weather conditions and able to adapt to rapid environmental changes. Seated for extended periods of time driving established routes daily making frequent stops and load and unload trucks as needed. Requires customer or site interaction and constant communication with dispatcher. The employee is required to travel between different locations. The noise level in the work environment is usually moderate. 2025 BENEFITS AT A GLANCE Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to fe

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