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Wagner International LLC

CAT Field Service Technician - Surface Mining Equipment

Job Summary

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Gypsum, CO
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CDL A
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0+ Months of CDL Experience
401k
bonus
vision insurance
full time

Job Details

Transmission Type

Automatic

Job Requirements

CDL Class

CDL A

CDL Experience

0+ (includes CDL students)

Full Description

Location: American Gypsum Mine Site

Pay Range: $36.50 - $50.60/hour (Based on experience and education)

Sign-On Bonus: $3,000

Referral Bonus Opportunities Available (Details provided during interview)

Schedule: Monday-Friday, 6:00 AM - 5:00 PM (Hours may vary depending on customer needs; overtime as needed)

Join the Industry Leader in Heavy Equipment Support and Service

Wagner Equipment Co., the Caterpillar dealer for Colorado, New Mexico, and far west Texas, is seeking a highly skilled Mining Field Service Technician to support operations at the American Gypsum Mine Site. This is a full-time field position requiring advanced troubleshooting, diagnostics, and repair of CAT equipment in a demanding mining environment.

As part of our Field Service team, you will work independently, travel as needed, and serve as a trusted technical resource to our mining partner-all while upholding Wagner's high standards for safety, service, and customer satisfaction.

Key Responsibilities:

  • Independently diagnose, troubleshoot, and repair Caterpillar equipment at the mine site

  • Read and interpret electrical and hydraulic schematics to ensure accurate repairs

  • Use Caterpillar software systems (ET, SIS, STW) to complete diagnostics and service documentation

  • Communicate effectively with customers and internal teams regarding repair status, recommendations, and warranty determinations

  • Maintain accurate, legible service reports and daily truck and crane inspection logs

  • Ensure proper safety practices and compliance with MSHA and OSHA regulations

  • Maintain all tooling and equipment in a safe and operational condition

  • Safely operate and drive service truck (Class A CDL required)

  • Support and mentor junior technicians as needed

  • Work schedule is Monday-Friday, 6:00 AM - 5:00 PM; hours may vary depending on customer needs. Overtime is expected and may be frequent.

  • Travel up to 75% may be required based on job needs

Minimum Qualifications:

  • High School Diploma or GED

  • 5+ years of experience working on heavy equipment (Caterpillar preferred)

  • 3+ years of experience performing diagnostics and repairs on highway trucks

  • 3+ years of experience working on mining equipment such as mills, and crushing and screening systems

  • Valid Class A Commercial Driver's License (CDL) - Required

  • MSHA Certification (or ability to obtain prior to hire)

  • Completion of CAT-specific courses or equivalent technical training

  • Proficient with diagnostic software tools: CAT ET, SIS Web, and STW

  • 3+ years of customer service experience

  • Basic proficiency with Microsoft Outlook and DBS

  • DOT Health Card required

Core Competencies:

  • Strong knowledge of CAT equipment, diagnostics, and repair procedures

  • Ability to work independently with minimal supervision in a field environment

  • Excellent problem-solving and organizational skills

  • Clear and professional communication skills, both written and verbal

  • High regard for safety and quality standards

Comprehensive Benefits Package:

  • PTO: Up to 96 hours in the first year + 8 paid holidays

  • Medical, Dental, and Vision Insurance

  • Life and AD&D Insurance

  • 401K and Roth 401K with company match up to 7%

  • Tuition Reimbursement

  • Employee Assistance Program (EAP)

  • CEFCU Credit Union Access

  • Additional Options: Supplemental Life, Aflac, ID WatchDog, and wireless phone discounts

Physical and Environmental Requirements:

  • Frequent walking, standing, lifting (up to 100 lbs.), climbing, and heavy equipment operation

  • Work may be performed in noisy, outdoor, and rugged conditions typical of a mine site

Pre-Employment Requirements:

All job offers are contingent upon successful completion of:

  • Background check

  • Drug/alcohol screening

  • Fit-for-duty evaluation

  • Valid CDL and DOT medical card verification

Wagner Equipment Co. is an Equal Opportunity and Affirmative Action Employer.

We are committed to a diverse workforce and fostering a respectful, inclusive environment.

#WTECH

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