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GENERAL SUMMARY:
Drives truck over established, assigned routes to deliver beer and other beverages. Unloads, stocks, and rotates product in stores and other retail establishments. Interacts with customers to take any additional orders or to answer any questions/complaints. Completes all the necessary delivery paperwork. 
Essential Duties and Responsibilities:
 
Ensures regular and punctual attendance.
Completes thorough Pre-Trip and Post-Trip Vehicle inspections and logs into the ELD (Electronic Logging Device) daily.
Uses the ELD to submit any equipment damage or malfunctions for repair.
Reviews truck load sheet to ensure no loading errors have occurred. 
Drives truck to deliver products to assigned accounts in a safe manner and obeys all Florida and DOT laws.
Unloads beer from the truck using appropriate equipment, depending on the type of delivery truck.
Verifies unloaded orders against the invoice before delivery to ensure accuracy. 
Uses Handheld device to prepare invoices, enter payments, look up account balances, input over, short, or missing checks and payments, for each stop on assigned route.
Uses Handheld device to remove missing or damaged products from invoices and issues credits for any empty kegs or dunnage picked up.
Collects payment from customers, and records transactions on customer receipt.
Obtains customer signatures on receipts for deliveries.
Places deliveries in coolers and builds in-store displays when required.
Rotates product during deliveries to ensure all products are in code and fresh.
Fills racks when delivering to off-premise accounts.
Settles all invoices, DSD's, and payments, collected during deliveries, at the end of each day.
Collects damaged or out-of-date products from accounts for return to the warehouse for credit with necessary documentation.
Verifies, with warehouse personnel, all products on the truck at end of day that were returned, refused, or damaged. Completes all necessary paperwork.
Checks in truck at the end of the day and ensures the inside of truck and trailer is clean. 
Communicates with Merchandisers, Sales Representatives, and other vendors to successfully complete the delivery of products. 
Listens to and resolves customer complaints. Escalates difficult complaints to a Delivery Manager when necessary. 
Reports all incidents/ accidents involving employees and/ or company equipment to management in a timely manner.
Adheres to all safety codes and OSHA standards.
Reports to management, HR, or Safety any off duty incidents that may affect the driver's ability to lawfully work or drive, such as arrests, DUI's, accumulated points on a license, or suspension of driving privileges.
Maintains a current DOT medical card.
Maintains a safe and clean working environment.
Works overtime when required.
Additional Duties and Responsibilities:
Informs regular customers of new products or services.
Assists with loading truck when needed.
Safely moves, transports, delivers, and positions large point-of-sale (POS) equipment, including but not limited to refrigerators, beer tubs, related assets, using proper material-handling techniques and equipment.
Performs any additional duties and special tasks assigned by any member of Delivery Management team.
Assists with maintaining the current 10-day/DNC list.
Foundation Knowledge, Skills, and/or Abilities: 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Able to work effectively in a multi-tasking environment.
Able to work constructively under stress and pressure.
Able to interact effectively and positively with team members to accomplish goals. 
Possesses solid customer service skills. Able to provide courteous and timely service to customers. 
Exhibits an appropriate level of patience and tact when dealing with customers' questions and complaints.
Displays a high energy level. 
Able to communicate clearly with customers, merchandisers, and sales representatives. Listens actively to others.
Possesses strong organizational skills to ensure all daily tasks are completed. 
Good written communication skills. Able to process necessary paperwork clearly and accurately. 
Able to maintain order and cleanliness of trucks and warehouses.
Able to accurately attend to details and spot errors when reviewing load sheets and completing paperwork. Basic math skills, including adding and subtracting numbers.
Knowledge and use of proper lifting procedures.
Physical Demands: 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

<html><body>GENERAL SUMMARY: Drives truck over established, assigned routes to deliver beer and other beverages. Unloads, stocks, and rotates product in stores and other retail establishments. Interacts with customers to take any additional orders or to answer any questions/complaints. Completes all the necessary delivery paperwork. Essential Duties and Responsibilities: <ul><li>Ensures regular and punctual attendance.</li><li>Completes thorough Pre-Trip and Post-Trip Vehicle inspections and logs into the ELD (Electronic Logging Device) daily.</li><li>Uses the ELD to submit any equipment damage or malfunctions for repair.</li><li>Reviews truck load sheet to ensure no loading errors have occurred. </li><li>Drives truck to deliver products to assigned accounts in a safe manner and obeys all Florida and DOT laws.</li><li>Unloads beer from the truck using appropriate equipment, depending on the type of delivery truck.</li><li>Verifies unloaded orders against the invoice before delivery to ensure accuracy. </li><li>Uses Handheld device to prepare invoices, enter payments, look up account balances, input over, short, or missing checks and payments, for each stop on assigned route.</li><li>Uses Handheld device to remove missing or damaged products from invoices and issues credits for any empty kegs or dunnage picked up.</li><li>Collects payment from customers, and records transactions on customer receipt.</li><li>Obtains customer signatures on receipts for deliveries.</li><li>Places deliveries in coolers and builds in-store displays when required.</li><li>Rotates product during deliveries to ensure all products are in code and fresh.</li><li>Fills racks when delivering to off-premise accounts.</li><li>Settles all invoices, DSD's, and payments, collected during deliveries, at the end of each day.</li><li>Collects damaged or out-of-date products from accounts for return to the warehouse for credit with necessary documentation.</li><li>Verifies, with warehouse personnel, all products on the truck at end of day that were returned, refused, or damaged. Completes all necessary paperwork.</li><li>Checks in truck at the end of the day and ensures the inside of truck and trailer is clean. </li><li>Communicates with Merchandisers, Sales Representatives, and other vendors to successfully complete the delivery of products. </li><li>Listens to and resolves customer complaints. Escalates difficult complaints to a Delivery Manager when necessary. </li><li>Reports all incidents/ accidents involving employees and/ or company equipment to management in a timely manner.</li></ul><ol><li>Adheres to all safety codes and OSHA standards.</li><li>Reports to management, HR, or Safety any off duty incidents that may affect the driver's ability to lawfully work or drive, such as arrests, DUI's, accumulated points on a license, or suspension of driving privileges.</li><li>Maintains a current DOT medical card.</li><li>Maintains a safe and clean working environment.</li><li>Works overtime when required.</li></ol> Additional Duties and Responsibilities: <ul><li>Informs regular customers of new products or services.</li></ul><ol><li>Assists with loading truck when needed.</li><li>Safely moves, transports, delivers, and positions large point-of-sale (POS) equipment, including but not limited to refrigerators, beer tubs, related assets, using proper material-handling techniques and equipment.</li><li>Performs any additional duties and special tasks assigned by any member of Delivery Management team.</li><li>Assists with maintaining the current 10-day/DNC list.</li></ol> Foundation Knowledge, Skills, and/or Abilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. <ul><li>Able to work effectively in a multi-tasking environment.</li><li>Able to work constructively under stress and pressure.</li></ul><ol><li>Able to interact effectively and positively with team members to accomplish goals. </li><li>Possesses solid customer service skills. Able to provide courteous and timely service to customers. </li><li>Exhibits an appropriate level of patience and tact when dealing with customers' questions and complaints.</li><li>Displays a high energy level. </li><li>Able to communicate clearly with customers, merchandisers, and sales representatives. Listens actively to others.</li><li>Possesses strong organizational skills to ensure all daily tasks are completed. </li><li>Good written communication skills. Able to process necessary paperwork clearly and accurately. </li><li>Able to maintain order and cleanliness of trucks and warehouses.</li><li>Able to accurately attend to details and spot errors when reviewing load sheets and completing paperwork. Basic math skills, including adding and subtracting numbers.</li></ol><ul><li>Knowledge and use of proper lifting procedures.</li></ul> Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.</body></html>

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