Field Operations Supervisor Non-CDL - City

PAY

$30.63 - $46.83 Hourly

The normal starting pay for this position is the minimum of the pay range listed above. A higher rate of pay may be considered, dependent on the qualifications and experience of the selected applicant and/or the City's step placement policy.

OPEN TO FULL-TIME CITY EMPLOYEES ONLY

APPLICATION QUESTIONS/WORK HISTORY

• When completing the application, applicants will be asked to respond to application questions. These application questions are based on the Job Requirements for the position.
• Completion of the application questions is required.
• Applicant responses to the application questions must specifically answer the questions asked.
• Responses to application questions must be supported by work history/information listed on the application/resume, sufficient to demonstrate qualifications for the position.
• Applicants may upload only two attachments. Attachments may include, but are not limited to a resume, cover letter, DD214 or NGB Form 22, transcripts, etc. Applicants may also choose to combine documents into one field for upload.
• Applications may not be reviewed if specific responses to application questions have not been provided.
• Each application submission is reviewed independently.

BENEFITS

• The City offers competitive pay and robust benefits: Benefits Overview

POSITION DESIGNATION

This job classification has been designated as a safety sensitive job classification in accordance with the Oklahoma Medical Marijuana and Patient Protection Act, 63 O.S., § 427.1 et seq., (OSCN 2019), effective August 29, 2019. This means employees in this job classification can be subject to disciplinary action up to and including termination if they test positive for marijuana components or metabolites, even if they possess a medical marijuana license.

DEPARTMENTAL INFORMATION

The Water Quality Division has a Flushing Section who is responsible for compliance flushing of dead-end mains throughout the distribution system and response to customer water quality complaints.

JOB SUMMARY

This position is located in the Water Quality Division of the Utilities Department within the City of Oklahoma City and is under the direction of an immediate supervisor. Employees of this classification perform work of a responsible supervisory level and perform project-related administrative duties. Employees under the direction of a Field Operations Supervisor are assigned to semi-skilled and technical trades classifications routinely involved in field maintenance or construction activity.

ESSENTIAL JOB FUNCTIONS

• Prioritizing and distributing assignments to a specialized work unit or multiple work crews.
• Reviewing work orders and scheduling work activities.
• Demonstrating proper safety and work procedures to subordinates, to ensure the efficient and safe completion of their assignments.
• Compiling information for reports, budget, goals and objectives.
• Performing routine inspections of work in progress and upon completion.
• Recording and reporting work progress.
• Maintaining records of maintenance and equipment usage.
• Responding to routine resident complaints or inquiries by correcting problems or investigating the nature of complaints and responding verbally or in writing.

MINIMUM REQUIREMENTS

• High School diploma or equivalent.
• Possession of a valid Driver License (Operator).
• Possession of an Oklahoma Department of Environmental Quality (DEQ) Waterworks Operator, Wastewater Works Operator or Distribution and Collection Technician or Operator Certification for Utilities Department positions (Required Class Certification dependent on position(s) supervised).
• Possession of an Oklahoma State Journeyman's Mechanical License or higher or an Oklahoma State Journeyman's Plumbing License or higher for General Services Department positions.

KNOWLEDGE, SKILLS, AND ABILITIES

• Knowledge of and skill in applying supervisory practices.
• Knowledge of and skill in demonstrating work and safety procedures.
• Knowledge of subordinate's duties and responsibilities.
• Skill in communicating effectively.
• Skill in coordinating multiple work assignments.
• Skill in standard report preparation.
• Ability to establish and maintain effective working relationships.
• Ability to make decisions and set priorities.
• Willingness to assume responsibility for workers and equipment.

PREFERRED QUALIFICATIONS

• Minimum of three (3) years' experience in water distribution or water quality fieldwork, preferably with flushing operations.
• Working knowledge of water quality parameters (e.g., chlorine residual, turbidity, discoloration causes) and DEQ/EPA compliance.
• Knowledge and skill in the use of computer software: Microsoft XP, Excel, Word, Access, SAP, CityWorks.
• Ability to communicate clearly with internal staff and the public regarding water quality concerns.
• Strong skills in documentation, report writing, and basic data analysis.

COMPETENCIES

• Execution and Results: (1) Sets well-defined and realistic goals and high standards of performance for self or self and others; (2) displays a high level of initiative, effort, and commitment toward performing work; (3) completes assignments in a thorough, accurate, and timely manner, and delivers results; (4) works with minimal supervision, is motivated to achieve, and demonstrates responsible behavior; (5) demonstrates understanding of all aspects of the job and application of accrued knowledge in carrying out duties and responsibilities; technical knowledge; skill in the techniques, equipment, procedures, and work required; (6) recognizes opportunities and takes action for improvement to programs, policies, procedures, practices, and processes; (7) understands and is able to apply the principles, methods, and tools of quality improvement; (8) collects, examines, analyzes, and interprets data from a variety of sources; (9) makes data-driven recommendations/decisions and achieves results; (10) effectively achieves results through others to achieve the Department or City's mission.
• Judgment: (1) Plans, coordinates, and executes business functions efficiently, effectively, and in a fiscally responsible manner; (2) identifies risks and develops and implements measures to avoid, mitigate, or minimize those risks; (3) makes effective, timely, well-informed, objective, and transparent work-related decisions; (4) exhibits emotional maturity and stability, effectively manages conflict, and remains optimistic and calm during stressful situations; (5) uses resources effectively to achieve results aligned with organizational priorities; (6) applies understanding of financial management/budgeting principles to ensure decisions are fiscally sound and responsible and in accordance with policies, procedures, processes, rules, regulations, and laws; (7) makes business decisions that drive positive, fiscally responsible performance; (8) manages ambiguity, business insight, financial acumen, makes decisions using data and insight that achieves the best outcome for the department and City.
• Teamwork/Team Oriented: (1) Recognizes, values, and leverages the ideas, opinions, and perspectives of others; (2) participates willingly and effectively as a team lead or team member; (3) builds consensus; fosters team commitment, spirit, pride, and trust; (4) collaborates with others to accomplish goals and objectives and achieve results; (5) expresses facts, ideas, messages, and information (technical and non-technical) to individuals or groups clearly, concisely, accurately, understandably, with honesty, tact, and diplomacy and in a manner that is appropriate for the intended audience; (6) actively listens, clarifies information as needed.
• Customer Centric: (1) Demonstrates commitment to public service; (2) serves and satisfies internal and external customers in a timely and effective manner; (3) establishes, commits to, and maintains high standards for producing quality work products and being responsive to customers; (4) supports the Department/City's mission; develops and executes strategies with the customer in mind.
• Strategic Thinking: (1) Thinks conceptually, imaginatively, and systematically; (2) envisions the future; (3) defines the vision, direction, and goals; (4) develops a road map for achievement; (5) anticipates change and plans for it; (6) considers long-term value and consequences; (7) influences others to achieve results; (8) understands where the organization is headed; knows the organization's mission and functions, and how its social, political, and technological systems work; (9) aligns business strategies to long-term success of the City; (10) sets the vision, direction and compelling course of action; (11) operates effectively within the systems, programs, policies, procedures, codes, ordinances, rules, and regulations of the organization; (12) knows industry and stays ahead of best practices; (13) understands the political environment, management priorities, staff roles and responsibilities, and grasps external factors impacting the organization; (14) identifies when issues need to be escalated to higher authorities and effectively alerts appropriate officials.
• Leads Through Influence: (1) Persuades others; builds consensus through give and take; (2) gains cooperation from others to obtain information and accomplish goals; (3) works with others towards achieving agreements that may involve exchanging resources or resolving differences; (4) understands the concepts, practices, and techniques use