Drives tractor trailer combination to transport and deliver household goods in loose or packaged form. Position manages the process to relocate residential household goods for customers nationally.
Responsibilities
Maintain clean driving record and abides by all laws concerning the operation of a commercial vehicle.
Responsible for paperwork and equipment lineup to ensure that all delivery equipment, supplies and handling equipment are loaded on the truck. Reports any missing or inconsistent items immediately.
Performs pre-trip truck inspection and reports problems immediately to Dispatch Operations.
Executes activities as assigned by Dispatch, immediately report any routing or service changes encountered.
Initiates and maintains a professional report to the customer.
Performs thorough walk-through with customers before and after the move.
Reviews paperwork with customers and obtains appropriate signatures or payments as required.
Manages the packs household goods, padding furniture, safety and with care loading and unloading of household goods.
Perform delivery/removals according to customer specifications, including de-servicing, disassemble/reassemble, installation, residence protection and customer reporting as required.
Ensures all equipment returns to truck and/or facility upon completion of job.
Cleans truck upon return to facility and properly removes any stored equipment.
Maintains contact throughout each day with dispatch/operations.
Lifting, moving and placing heavy items by hand or with assistance of material handling equipment such as a hand-truck or dolly.
Qualifications
Active Class "A" CDL License
Prior moving & storage or furniture delivery experience
Experience as a crew leader, supervisor, or logistics specialistDOT physical card
More than 1 year driving with a commercial (Class A) license
Stamina to lift heavy items (75 lbs. or more) repeatedly while climbing, balancing, kneeling, crouching, walking, etc.
High School diploma or equivalent is desired.
Customer service experience
Ability to process paperwork
Strong problem-solving skills
COMPETENCIES:
Customer service skills with the ability to manage ever-changing conditions, managing customer expectations, responding promptly to customer needs.
Manager moves in accordance with policies and procedures, maintaining adaptability to changing environments and scope of work modifications.
Dependable and timely delivery - managing road labor and exhibiting a commitment to long hours of work when necessary to achieve delivery goals.
Maintains the highest level of professionalism and customer service when working with clients, keeps emotions under control; speaks clearly and persuasively in all situations and represents the company with integrity and professional courtesy.
Completes work in a timely manner safely and securely; manages safety and security procedures for self and crews; uses equipment and materials properly.
About
About JK Moving Services
As the largest independent mover in North America, JK delivers superior relocation and logistics services to military service members, government agencies, large corporations, businesses and homeowners around the world....and the list goes on! JK actively seeks dedicated professionals ready to positively impact domestic and global communities.
As a SmartCEO 2016 Corporate Culture Award winner, JK places high standards on the care of its employees. From charitable giving to competitive compensation to fun corporate events, JK invests in each employee's professional and personal growth. This level of commitment sets JK apart from other companies - why not consider joining JK Moving Services today!
JK Benefits
In addition to comprehensive medical, dental, and vision insurance, JK Moving offers:
World-class retirement savings programs including Company-funded profit sharing and safe harbor 401(k)
Recruitment and customer referral bonuses
Company-paid life insurance and accidental death benefits
Voluntary protection programs for employees and their families
Service recognition programs
Safety & performance bonuses
Tuition reimbursement and student loan repayment assistance