Driver License Field Examiner 2025-01538

Description and Functions

GENERAL DESCRIPTION:

Are you looking for a career where you can make a direct impact on your community while working in a public-facing, customer service-driven role? The Wyoming Department of Transportation is hiring aDriver's License Field Examiner to help provide essential services to our state's residents. In this position, you'll greet customers, assist with questions, and oversee the testing and issuance of ID cards, driver licenses, and commercial driver licenses (CDLs). It's a rewarding opportunity to contribute to the public while working with a team that values service and professionalism.

This position offers:

$2,000 Hiring BonusSee notes for eligibility

• Culture of public service and a commitment to work/life balance
• Health, Dental, and Vision Insurance
• State Retirement plan and additional savings opportunities (deferred compensation)
• Paid vacation, sick leave, and holidays

Casper, Wyoming, where this role is located, is a vibrant community with something for everyone. Whether you enjoy outdoor adventures like hiking along scenic pathways, fishing in the North Platte River, or skiing in the winter, or prefer spending time in the city's parks, splash pads, or attending family-friendly events at David Street Station, Casper offers endless opportunities for fun. Plus, as one of the nine states in the U.S. with no income tax, Wyoming offers a financial advantage that you won't find in many other places.

If you're passionate about public service and looking to be part of a team that values professionalism, balance, and community, we encourage you to apply. For more details on the Wyoming Department of Transportation's mission, vision, and values, please visit our website: Purpose, Mission, Vision, and Values.

Apply today and take the first step toward your new career!

Human Resource Contact: 307-777-4467

ESSENTIAL FUNCTIONS: The listed functions are illustrative only and are not intended to describe every function that may be performed at the job level.

• Provides service to and interacts with the general public in professional and courteous manner, even during stressful and difficult situations; answers general questions pertaining to applications for various types of driver licenses and identification cards, questions pertaining to traffic laws, driver license, commercial driver license, and traffic laws, driver education, insurance requirements and organ donation.

• Receives, reviews, and issues all types of licenses, permits, identification cards, disabled placards, and concealed firearms permit applications, revisions, and renewals.

• Determines applicants' eligibility for licensing by making inquiries and properly interpreting responses received through the state and national computer information systems.

• Screens applicant's physical, mental, and visual abilities to safely operate motor vehicles per state and federal law.

• Administers computer-assisted written and vision tests, or other tests to applicants. Schedules applicants for driving skills tests.

• Administers driving skills test examinations. Performs vehicle inspections prior to driving skills testing.

• Advises applicants of suspensions, cancellations, and revocations, and advises how to reinstate their driving privileges.

• Accurately enters, processes, tracks, and reviews driver license and permit, identification card, disabled placard, and concealed firearms permit data into appropriate computer applications, databases, and systems; operates signature and photo capture devices.

• Collects appropriate fees for services and prepares receipts; ensures and accepts accountability per state policy that monies received balance with receipts issued.

• Researches and communicates information related to license and permit requirements to the general public, agency staff, law enforcement, courts, other states, and government and elected officials; answers questions and explains licensing and permit requirements; accurately interprets driving record data, and supplies information regarding license and permit processing, policies, and procedures.

Qualifications

KNOWLEDGE:

• Knowledge of Driver Services operations manual, rules, and regulations.

• Knowledge of pertinent federal policies and procedures, as well as state statutes.

• Knowledge of the Driver License Information System.

• Knowledge of detecting fraudulent documents.

MINIMUM QUALIFICATIONS:

Experience:

2-4years of progressive work experience (typically in Business)

Certificates, Licenses, Registrations:

None

OR

Education:

Associate's Degree (typically in Business)

Experience:

0-2 years of progressive work experience (typically in business)

Necessary Special Requirements

PHYSICAL WORKING CONDITIONS:

• Requires frequent travel.

NOTES:

• FLSA: Non-Exempt

• Applicants must pass an FBI fingerprint check

• Successful applicants will be subjected to a thorough background investigation

• The Wyoming Department of Transportation is a Drug-Free Workplace

• E-Verify: WYDOT usesE-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities

• A valid Driver's License is required for the position

• Travel is required

• Travel expenses are reimbursed according to state policy

• Qualifying eligibility and criteria for the hiring bonus

• Temporary employees accepting a full-time position.

• Current employees accepting a promotional opportunity - recruitment must have been opened to the public.

• One year of service to WYDOT must be completed, failure to complete this requirement will forfeit the hiring incentive; funds will be recouped from final pay.

• Internal candidates would be required to remain in the position for a minimum of one (1) year from their promotion date.

• Employees would only be eligible for one (1) hiring bonus in a 12-month period.

• If the employee elects to downgrade through an active recruitment and/or appointment during the twelve (12) month period, they would be required to pay the bonus back.

Supplemental Information

045-Department of Transportation - WYDOT-Support Services - Driver Services

Clickhere to view the State of Wyoming Classification and Pay Structure.

URL:

The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities.

Class Specifications are subject to change, please refer to the A & I HRD Website to ensure that you have the most recent version.